Welcome to our store 1. When will we ship it ? Normally, we ship within 1-7 days after received the order! But if some are out of stock, or bad weather effect and other reasons, we will contact with you at once, then you can go on waiting it or choose other style/color to replace, or you can apply to refund. 2. Customs clearance service: According to the requirements of China Customs, when you purchase goods purchased from Dunhuang.com overseas, you need to submit the ID card information of the ordering person (currently only supports the verification of Chinese resident ID card information) for customs clearance. Click here for details. Dunhuang.com will not ask for your bank card number, verification code and other information for any reason. If you encounter criminals pretending to be DHgate.com customer service and ask you for bank account information, please contact DHgate.com customer service or report to the in time. Please be vigilant. 3. Logistics distribution: The estimated delivery time is for reference only. The actual delivery is affected by force majeure such as customs clearance or weather. You can track the package in "My Order" to check the delivery status. If you have any questions, please contact customer service. Dunhuang.com`s overseas purchases comply with the requirements of customs import and export policies, and support the delivery of all areas in China except Hong Kong, Macau and Taiwan. However, the delivery time in some remote areas will be extended accordingly, and a few products do not support delivery. If you have successfully placed an order and we are unable to deliver it to you, we will notify you in time. Dunhuang.com currently does not support evening delivery, scheduled delivery, self-pickup and other services for overseas purchases. 4. Others: The overseas products purchased and sold by Dunhuang.com overseas are for personal use only. The purchase behavior must follow the principle of self-use and reasonable quantity, and must